FAQ
Frequently Asked Questions
What is the minimum order?
The minimum order is €500. The minimum quantity per item is 6 units.
How long does delivery take?
Shipments within the European Union are processed within 24-72 business hours, with delivery in 5-10 days. For Spain and Portugal, delivery takes 24-48 hours. Shipping is free for orders over €1000 in Spain and Portugal. For other EU countries, shipping costs will be calculated at checkout. Orders over €4000 qualify for a special reduced shipping rate.
How can I register as a B2B customer?
You can create your account directly from our website or from hereWe will validate your company details and you will have access to the complete catalogue with prices in less than 24 hours.
Are the products original?
Yes, 100% of our products are original. We work with verified suppliers and each product has full traceability.
Do you offer special conditions for high volume?
Yes, contact us at info@novaluxeurope.com to request personalized conditions based on your purchase volume.
In which countries do you deliver?
We deliver to more than 25 countries in the European Union and the United Kingdom. Check with our team for specific destinations.