{"id":4219,"date":"2026-04-20T02:00:52","date_gmt":"2026-04-20T02:00:52","guid":{"rendered":"https:\/\/novaluxeurope.com\/?page_id=4219"},"modified":"2026-04-20T02:02:29","modified_gmt":"2026-04-20T02:02:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/novaluxeurope.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4219\" class=\"elementor elementor-4219\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca5f7d e-flex e-con-boxed e-con e-parent\" data-id=\"6ca5f7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b5fc24 elementor-widget elementor-widget-shortcode\" data-id=\"8b5fc24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">    \n    <section class=\"novalux-faq\">\n      <div class=\"novalux-faq-inner\">\n\n        <div class=\"novalux-faq-header\">\n          <p class=\"novalux-faq-label\">FAQ<\/p>\n          <h2 class=\"novalux-faq-title\">Frequently Asked Questions<\/h2>\n        <\/div>\n\n        <div class=\"novalux-faq-list\">\n\n                    <details class=\"novalux-faq-item\">\n            <summary>\n              \u00bfCual es el pedido m\u00ednimo?              <svg class=\"icon-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" x2=\"12\" y1=\"5\" y2=\"19\"\/><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n              <svg class=\"icon-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n            <\/summary>\n            <div class=\"novalux-faq-answer\">\n                <p>The minimum order is \u20ac300. The minimum quantity per reference is 6 units.<\/p>\n            <\/div>\n          <\/details>\n                    <details class=\"novalux-faq-item\">\n            <summary>\n              \u00bfCuanto tarda la entrega?              <svg class=\"icon-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" x2=\"12\" y1=\"5\" y2=\"19\"\/><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n              <svg class=\"icon-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n            <\/summary>\n            <div class=\"novalux-faq-answer\">\n                <p>Deliveries within the European Union are made within 24-72 business hours. Shipping is free for orders over \u20ac500.<\/p>\n            <\/div>\n          <\/details>\n                    <details class=\"novalux-faq-item\">\n            <summary>\n              \u00bfC\u00f3mo puedo registrarme como cliente B2B?              <svg class=\"icon-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" x2=\"12\" y1=\"5\" y2=\"19\"\/><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n              <svg class=\"icon-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n            <\/summary>\n            <div class=\"novalux-faq-answer\">\n                <p>You can create your account directly from our website or from <a href=\"https:\/\/novaluxeurope.com\/en\/mi-cuenta\/\">here<\/a>We will validate your company details and you will have access to the complete catalogue with prices in less than 24 hours.<\/p>\n            <\/div>\n          <\/details>\n                    <details class=\"novalux-faq-item\">\n            <summary>\n              \u00bfLos productos son originales?              <svg class=\"icon-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" x2=\"12\" y1=\"5\" y2=\"19\"\/><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n              <svg class=\"icon-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n            <\/summary>\n            <div class=\"novalux-faq-answer\">\n                <p>Yes, 100% of our products are original. We work with verified suppliers and each product has full traceability.<\/p>\n            <\/div>\n          <\/details>\n                    <details class=\"novalux-faq-item\">\n            <summary>\n              \u00bfOfrecen condiciones especiales por volumen?              <svg class=\"icon-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" x2=\"12\" y1=\"5\" y2=\"19\"\/><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n              <svg class=\"icon-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n            <\/summary>\n            <div class=\"novalux-faq-answer\">\n                <p>Yes, contact us at info@novaluxeurope.com to request personalized conditions based on your purchase volume.<\/p>\n            <\/div>\n          <\/details>\n                    <details class=\"novalux-faq-item\">\n            <summary>\n              \u00bfEn qu\u00e9 pa\u00edses realizan entregas?              <svg class=\"icon-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" x2=\"12\" y1=\"5\" y2=\"19\"\/><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n              <svg class=\"icon-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"5\" x2=\"19\" y1=\"12\" y2=\"12\"\/><\/svg>\n            <\/summary>\n            <div class=\"novalux-faq-answer\">\n                <p>We deliver to more than 25 countries in the European Union and the United Kingdom. Check with our team for specific destinations.<\/p>\n            <\/div>\n          <\/details>\n          \n        <\/div>\n      <\/div>\n    <\/section>\n\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4219","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/novaluxeurope.com\/en\/wp-json\/wp\/v2\/pages\/4219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novaluxeurope.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novaluxeurope.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novaluxeurope.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novaluxeurope.com\/en\/wp-json\/wp\/v2\/comments?post=4219"}],"version-history":[{"count":4,"href":"https:\/\/novaluxeurope.com\/en\/wp-json\/wp\/v2\/pages\/4219\/revisions"}],"predecessor-version":[{"id":4224,"href":"https:\/\/novaluxeurope.com\/en\/wp-json\/wp\/v2\/pages\/4219\/revisions\/4224"}],"wp:attachment":[{"href":"https:\/\/novaluxeurope.com\/en\/wp-json\/wp\/v2\/media?parent=4219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}